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For official alerts and lost-property help on the train, contact NCRTC at namobharat.ncrtc.in. We are an independent guide. We usually reply within 2 working days.
Complaints about the train service go to NCRTC
- Helpline 08069651515 (call or WhatsApp) and customercare@ncrtc.in. (NCRTC portal)
- The portal has a station survey (rate your experience and report graffiti, vandalism or defacement, with a photo) and a Report a Complaint link. Its Public Grievance page was empty on 12 November 2026. (NCRTC portal feedback page)
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