Lost & Found
Report a lost item or submit something you found on the metro.
How Lost & Found Works
Submit a report
Fill out the form with item details and photos.
Our team reviews
We check Lost & Found departments and verify details.
We contact you
If found, we'll call or email you with collection details.
Before You Submit
- Provide accurate item details and description
- Select the correct station from the list
- Enter approximate date and time as accurately as possible
- Add clear photos if available (max 2)
- Keep your contact information updated
Photo Tips
- • Take clear, well-lit photos from multiple angles
- • Include distinctive features and brand names
- • Show any damage or identifying marks
- • Keep file size under 2 MB per photo
What the operator says about lost property
- Report anything you lose or find to station staff, security, a train attendant or the customer care centre (08069651515). Do not touch or open an unattended item. (NCRTC portal lost and found page)
- Claim at the Lost Property Office at Ghaziabad station with proof of travel, a detailed description and a government photo ID, within 180 days. The service is free, and NCRTC says anyone asking for money on its behalf is not authorised. (NCRTC portal lost and found page)
- An older FAQ answer says a lost item can be collected from the same station within 24 hours, and unclaimed items are disposed of after 6 months. The Lost and Found Room is at the Delhi end of Ghaziabad station. (NCRTC portal FAQ and station feed)
How it works
- 1
Report
Tell us what was lost or found, where and when. Add a clear description.
- 2
We match
We keep the report and look for a match with what others have reported.
- 3
We connect you
If there is a match, we help the two of you get in touch.
Lost and found questions
Who holds items found on the Meerut Metro?
Items found on trains or at stations are handled by the metro operator, NCRTC. We are an independent guide. We keep reports and try to match them, but we do not hold items.
What should I do first if I lose something on the metro?
Tell the station staff or the control room at once, and note the station, time and train. Then report it here too, so more people can see it.
What details help the most?
The station and time, a clear description (colour, brand, size), and anything unique such as a sticker, name or case. Do not share card numbers or passwords.
Is this service free?
Yes. Reporting a lost or found item here is free.