Namo Bharat Station Facilities: Lifts, Washrooms, Access
Short answer: The 23 stations list 100 lifts (47 of them marked as stretcher lifts) and 149 escalators. Every station has a washroom, drinking water and a first aid point inside the paid area. EV charging is at 9 stations, and a Help Desk is at Ghaziabad only. The lift and escalator count differs widely from station to station, so check yours.
Key facts
| Facility | What the portal lists |
|---|---|
| Lifts | 100 in total, 47 marked as stretcher lifts |
| Escalators | 149 in total. Duhai Depot has none |
| Washroom, drinking water | All 23 stations, inside the paid concourse |
| First aid | All 23 stations, at the station control room |
| EV charging | 9 stations, at a named gate |
| Help Desk, Lost and Found Room | Ghaziabad only |
| Gates and platforms | 61 gates and 57 platforms in total |
Which stations have the most lifts and escalators?
| Station | Lifts | Stretcher lifts | Escalators |
|---|---|---|---|
| Sarai Kale Khan | 9 | 5 | 15 |
| Ghaziabad | 6 | 5 | 12 |
| Sahibabad | 5 | 5 | 7 |
| Meerut South | 6 | 0 | 8 |
| Duhai Depot | 2 | 0 | 0 |
The four underground stations are worth a look before you travel:
| Station | Lifts | Stretcher lifts | Escalators |
|---|---|---|---|
| Anand Vihar | 2 | 1 | 5 |
| Meerut Central | 3 | 2 | 6 |
| Bhaisali | 1 | 1 | 6 |
| Begumpul | 3 | 2 | 9 |
Bhaisali lists a single lift. If you need a lift there, ask staff or check the portal's live lift status before you go. Counts come from the portal's station data and may not match what is working today.
Is Namo Bharat wheelchair and stretcher friendly?
NCRTC's FAQ says lifts take stretchers, and it keeps space for stretchers and wheelchairs in the first coach towards Delhi and the last coach towards Meerut. Seats are reserved for persons with disability and senior citizens, and the coach next to the Premium coach is open to persons with disability and caregivers. Every station text calls the station divyangjan-friendly, but the portal's own accessibility flag is true only for Sahibabad and Daurli. Because the two are not consistent, we do not claim that a station is fully accessible. Call the helpline, 08069651515, or the station control room before a first trip.
Where are the washrooms, drinking water and first aid?
All three are inside the paid concourse, so you need a ticket to reach them. The portal gives the position at each station, usually the Delhi end or the Meerut end of the concourse. First aid is at the station control room. Every female toilet has a baby changing facility.
Where can I charge an electric vehicle?
- New Ashok Nagar: Gate 2
- Anand Vihar: Gate 1
- Sahibabad: Gate 1
- Guldhar: Gate 2
- Duhai: Gate 4
- Murad Nagar: Gate 1
- Modi Nagar South: Gate 2 and Modi Nagar North: Gate 1
- Meerut South: Gate 1
The portal gives no tariff or connector type. Plan parking too, using our parking guide.
Good to know
- Each coach has an emergency unit and a train attendant. Help call points and an emergency stop plunger are provided.
- Station control room numbers are on each station page.
- Layout PDFs for the platform and concourse levels are listed for 19 stations.
- Lost something? See lost property rules.
What is not confirmed yet
Whether every lift is working today is shown on the portal and not on this page. NCRTC has not explained why its accessibility flag and station texts differ. A few lift names say stretcher lift while the stretcher count shows otherwise, so ask at the station if you need one.
Sources and last check
- NCRTC Namo Bharat portal (namobharat.ncrtc.in): station facility pages, FAQ, help and support. Read on 12 November 2026.
- mymeerutmetro.com station pages, built from the same portal station data and rechecked on 12 November 2026.
Last reviewed: 12 November 2026. We update this page when NCRTC announces a change. See our editorial policy. Found a mistake? Tell us.
This is an independent guide. It is not an NCRTC or government website and it does not speak for NCRTC, the National Capital Region Transport Corporation.